1Who We Are — Your Data Controller
The bb22bet is the controller of personal data collected on this platform. As the data controller, we are responsible for defining the purposes and means of data processing, ensuring compliance with the LGPD, and responding to data subject requests.
For all privacy and personal data inquiries, the primary contact channel is the email address contato@bb22bet.click or the live chat available on the platform 24 hours a day.
2Data We Collect
The bb22bet collects personal data at different points throughout your journey on the platform. The table below outlines the main types of data and when each is collected:
| Data Category | Examples | When It Is Collected |
|---|---|---|
| Registration Data | Full name, CPF, date of birth, email address, residential address | At the time of registration |
| Verification Data (KYC) | Copy of national ID or driver's license, proof of address, verification selfie | Before the first withdrawal |
| Payment Data | Pix key, partial card details (tokenized), transaction history | On deposits and withdrawals |
| Usage Data | Bets placed, games accessed, login times, amounts wagered | While using the platform |
| Technical Data | IP address, device type, operating system, browser | On every login to the platform |
| Communication Data | Support chat history, emails sent and received | When you contact support |
All payment data is processed by PCI DSS-certified payment gateways. The bb22bet does not store full credit or debit card details on its servers — only tokens generated by the payment gateway.
3How We Use Your Data
The data collected by bb22bet are used exclusively for the following purposes:
- Platform operations: create and manage your account, process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED bank transfer;
- Identity verification (KYC): fulfill legal obligations related to anti-money laundering and age verification;
- Anti-fraud security: detect and prevent the creation of multiple accounts, bonus abuse, poker collusion, and other irregular activities;
- Account communications: sending transaction confirmations, security alerts, and notifications about promotions you have participated in;
- Marketing communications: sending emails and notifications about promotions, when you opt in — and only for as long as your consent remains active;
- Responsible Gambling: monitoring usage patterns to identify potentially risky behavior and provide appropriate self-control tools;
- Compliance with legal obligations: comply with requests from regulatory and judicial authorities as required by Brazilian law.
The bb22bet does not use your data to build profiles for sale to external advertisers, for discrimination based on personal characteristics, or for any purpose incompatible with those listed above.
4Legal Basis for Processing
All personal data processing carried out by bb22bet has a legal basis under the LGPD. See the bases applied to each situation:
- Contract performance — processing required to deliver the platform's services (Art. 7, V of the LGPD): registration data, payment data, and betting history;
- Compliance with a legal obligation (Art. 7, II): identity verification data, financial transaction records required by anti-money laundering legislation;
- Legitimate interest (Art. 7, IX): technical and usage data for anti-fraud security, detection of irregular behavior, and platform improvement;
- Consent (Art. 7, I): sending marketing communications and promotions. You may withdraw this consent at any time at no cost.
5Sharing Data with Third Parties
The bb22bet does not sell your personal data. We share information only in the situations below, with the corresponding safeguards in place:
Payment Partners
Payment data is shared with certified payment gateways that process transactions via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago. These partners operate under data processing agreements and are contractually prohibited from using your information for any purpose beyond processing transactions.
Technology Providers
We use cloud infrastructure providers, fraud analysis systems, and game providers (for the casino and slots) that may process technical and usage data on our behalf. All operate under data processing agreements compatible with the LGPD.
Competent Authorities
When required by law, court order, or request from competent regulatory authorities, the bb22bet shares only the information required within the limits of the legal obligation. We notify the data subject whenever possible, except where notification is prohibited by the legal order itself.
6Cookies & Tracking Technologies
The bb22bet uses cookies and similar technologies to ensure the platform works correctly and to improve the user experience. The types of cookies used are:
- Essential cookies: required for the platform's basic functionality — session authentication, language preferences, and account settings. These cannot be disabled without affecting your ability to use the platform;
- Performance cookies: collect anonymous data on how users navigate the platform, enabling us to identify and fix usability issues. Data is aggregated and does not identify individual users;
- Security cookies: used by the anti-fraud system to identify suspicious behavioral patterns and protect your account against unauthorized access.
The bb22bet does not use third-party tracking cookies for behavioral advertising. You can manage your cookie preferences in your browser settings, but disabling essential cookies may prevent certain platform features from working correctly.
7Data Security
Protecting your data is a core technical and operational priority at bb22bet. The security measures in place include:
- 256-bit SSL/TLS encryption on all communications between your device and our servers;
- Passwords stored using one-way cryptographic hashing — not even the bb22bet team can access your password in plain text;
- Tokenized payment data — we do not store full card numbers;
- Two-factor authentication available and recommended for all players;
- Real-time anti-fraud monitoring with automatic alerts for suspicious access patterns;
- Periodic security audits conducted by independent specialized firms;
- Internal access controls — only employees with a verified need have access to personal data, and all access is logged and auditable.
8Data Retention and Deletion
The bb22bet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the following retention periods:
- Active account data: retained while the account is active and for up to 5 years after closure, as required by Brazilian financial regulations;
- Financial transaction records: retained for 5 years as required by anti-money laundering law (Law 9.613/1998);
- Identity verification data (KYC): retained for 5 years after account closure;
- Betting and gaming history: retained for up to 3 years for audit and regulatory compliance purposes;
- Marketing communication data: deleted immediately upon withdrawal of consent.
Once legal retention periods have been met, data is permanently deleted from bb22bet or irreversibly anonymized for aggregated statistical purposes.
9Your Rights as a Data Subject (LGPD)
The General Data Protection Law grants you the following rights regarding your personal data processed by bb22bet:
- Confirmation and access: find out whether we process your data and obtain a copy of the information we hold;
- Correction: request the update or correction of inaccurate or outdated data;
- Anonymization, blocking, or deletion: of unnecessary, excessive, or improperly processed data under the LGPD;
- Portability: receive your data in a structured format for transfer to another service;
- Complete deletion: of data processed under consent, once you withdraw that consent;
- Data sharing information: know who we share your data with and why;
- Withdrawal of consent: withdraw consent previously given for processing based on that legal ground;
- Objection: object to processing carried out without consent where such processing does not comply with applicable law.
To exercise any of these rights, submit your request to contato@bb22bet.click with the subject line "LGPD Rights — [your full name]" or use the platform's live chat. We respond within 15 business days, free of charge.
You also have the right to file a complaint with the National Data Protection Authority (ANPD) if you believe your rights have not been adequately addressed by bb22bet.
10Minors' Data
The platform bb22bet is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that we have collected data from someone under 18, the account will be immediately closed and the data deleted.
If you are responsible for minors who have access to the device you use to access bb22bet, we recommend using parental control tools to block access to the platform.
11International Data Transfers
Some of the technology providers used by bb22bet — such as cloud infrastructure and casino game providers — may store or process data on servers located outside Brazil. In such cases, the bb22bet ensures that:
- Transfers only take place to countries with an adequate level of protection under the LGPD, or where the provider offers equivalent contractual guarantees;
- Agreements with these providers include data protection clauses that prohibit unauthorized use of any transferred information;
- Data transfers are limited to the minimum necessary for the provider to deliver their specific service.
12Changes to this Privacy Policy
The bb22bet may update this Privacy Policy periodically to reflect changes in data processing practices, applicable law, or the services offered. Any significant change will be communicated to you by email and through a prominent notice on the platform at least 7 days in advance.
The most recent version of this Policy will always be available on this page, with the date of the last update shown at the top. Continued use of the platform after any notified change constitutes acceptance of the updated version.
13Contact and Data Protection Officer (DPO)
The bb22bet has appointed a Data Protection Officer (DPO) responsible for handling data subject requests, guiding the internal team on best practices, and serving as the communication channel with the National Data Protection Authority (ANPD).
To contact the bb22bet DPO or exercise any right set out in this Policy, use the channels below:
- Email: contato@bb22bet.click (subject line: "Data Privacy")
- Live chat: available 24 hours a day on the platform, with an average response time of under 3 minutes
- Help Center: Frequently Asked Questions